Soon, I’ll be traveling to London and Ireland for 10 days after the end of this semester. I wanted to see what sites could help me throughout the process. While going through these sites, I focused on usability and other factors to determine which sites were the easiest to use since travelers would want a stress-free way to go about their planning. I started with this site, (http://www.kiplinger.com/article/spending/T059-C000-S001-23-best-travel-sites-to-save-you-money.html) because it provides sites that are the cheapest to help with travel plans. First on the list is kayak.com, a site meant to help find cheap and convenient fares. Already, the site is easy to use for it’s purpose because the main feature homepage as soon as a user arrives is an estimate on traveling from one place to another in the world (figure 1).
figure 1 (kayak.com)
As you can see, the navigation bar provides all the different ways of travel as well as things to consider for a traveler that wants the cheapest hotel in the area. The search bar includes round-trip, one-way, multi-city and even an explore option for the widest variety of choices to get to a person’s destination. Because there are so many custom options, it provides for a quick an easy way to book a flight, find a car, check for hotels, rentals, cruises and more (figure 2).
figure 2 (kayak.com)
But, things can get difficult when I want to book a flight to Ireland. Below (figure 3) shows options of airports I can get to from D.C. to Ireland. The problem here is that it shows “pop.” which, I assume means “popular,” as Dublin Airport. As a user, I wish to see what the cheapest option is on the site, not the most popular. It takes me another click and a search through months and days to see a green dot on days that have the “best prices” for the airport I chose. This could be seen as a user error because not everyone can see the color green or know to search through the months to find the best price for their travel.